Company & policies

Terms & Conditions

Draft website-use terms for IMC. A booked international move will need a separate, agreed service contract.

Scope of these terms

This draft concerns information and planning tools on the IMC website. It is not a removal contract, an accepted quotation or an insurance policy. The legal contracting entity and applicable jurisdiction must be confirmed before these terms take effect.

Planning information and estimates

Guides explain common decisions in international moving. Inventory volumes and dimension calculations are planning estimates, not a surveyed shipment volume, a container loading guarantee or a binding price. The suitability, availability and scope of a service depend on the specific move.

Enquiries and bookings

The preview form cannot submit requests or create bookings. For the live service, any booking process must clearly identify the contracting parties, agreed services, price and currency, taxes, payment schedule, exclusions and the point at which a contract is formed.

Responsibilities for a move

The service agreement will need to specify responsibilities for packing, access, inventory accuracy, restricted goods, documentation, customs, storage and destination delivery. It must distinguish IMC’s management role from any carrier or partner’s obligations. No service contract is supplied by this website draft.

Changes, cancellation, loss and complaints

Move-specific terms must address changes to scope, cancellation and refunds, delays, damage or loss, liability, insurance options, claims deadlines and dispute handling. These provisions require review against the actual operating model and applicable consumer law; no arbitrary liability caps or waiver of statutory rights are included here.

Responsible website use

Use the site lawfully. Do not attempt unauthorised access, disrupt its operation, submit malicious material or misuse another person’s information. External websites are operated separately; check their terms when following links.

Updates and contact

The final terms must show their effective date and provide a working business contact. Material changes to a booked move should be addressed through the agreed contract and applicable law, rather than by silently changing website text.